Refund and Returns Policy

Refund & Returns Policy (7 Days)

At Orca Tech Zone, we care about our customers. This Refund & Returns Policy is made simple so you can return products easily and shop with trust.

1. Return Period

You can return your product within 7 days of delivery. Please check your product as soon as you receive it.

2. Product Condition

The product must be unused and returned in its original packaging.

3. Items That Cannot Be Returned

  • Perishable items (food, flowers, newspapers, magazines)
  • Intimate or sanitary products
  • Hazardous or flammable products
  • Gift cards, downloadable software, some health & personal care items

4. Refund Process

We will check your returned product and update you by email if your refund is approved or rejected. If approved, your refund will be sent to your original payment method.

5. Exchanges

Only defective or damaged products can be exchanged. To request an exchange, email us at: support@orcatechzone.com
Send products to:
C-0604, AIGIN ROYAL, SECTOR-1, GREATER NOIDA, Gautam Buddha Nagar, UP-201306

6. Contact Us

If you have questions about refunds or returns, email us at: support@orcatechzone.com