📜 Terms and Conditions

Effective Date: 12/09/2025

Welcome to Orca Tech Zone. Agar aap hamari website use karte ho toh iska matlab hai ki aap hamare Terms & Conditions ko मानते हो. कृपया इन्हें ध्यान से पढ़ें।

1. Acceptance of Terms

Website use karke aap agree karte ho ki aap hamare Terms & Conditions aur Privacy Policy follow karoge. Agar aap agree nahi ho toh please website use na karein.

2. Website Use

• Aapko website use karne ke liye minimum 18 saal ka hona chahiye, ya phir parents/guardian ke supervision me hona chahiye.
• User ko website hamesha legally use karna hoga aur website ke function disturb nahi karna hoga.
• Website ka design, content ya functionality ko copy, misuse ya unauthorized access karna strictly prohibited hai.

3. Intellectual Property

• Website ka sara content, graphics, designs, logos aur images Orca Tech Zone ki property hai (jab tak aur mention na ho).
• Content ko bina written permission ke reproduce, distribute ya modify nahi kar sakte.

4. Products & Sales

Brand New Products

• Sabhi naye electronic gadgets website par diye gaye specifications ke hisaab se hi sell kiye jaate hain.
• Prices aur availability kabhi bhi bina notice ke change ho sakti hai.

Second-Hand Products

• Second-hand products as-is basis par sell hote hain, aur jo bhi visible condition hai wo pehle hi bataya jaata hai.
• User ko yeh maan na hoga ki second-hand products pehle use ho chuke hain aur unpe signs of use ho sakte hain.

5. Shipping & Delivery Policy

Free Pickup Shipping

Hamare location se pickup bilkul free hai.

Standard Shipping Across India

India me delivery ke liye sirf ₹49 shipping charge lagega.

Second-Hand Products Shipping

• Hamare location se pickup: Free
• India me delivery: ₹98 shipping charge

Delivery timelines approximate hote hain, thoda vary kar sakte hain.

6. Payment Policy

• Payment sirf website par listed approved methods ke through hi kiya jaa sakta hai.
• Orders sirf successful payment ke baad process kiye jayenge.

7. Returns & Refunds

• Brand New Products: Sirf defective ya shipping ke time damaged products ke liye refund/exchange milega.
• Second-Hand Products: As-is sell hote hain, refund/exchange sirf tab possible hai jab product description se bahut alag nikle.

8. Limitation of Liability

• Orca Tech Zone kisi bhi indirect ya consequential damage ke liye responsible nahi hai jo website ya products use karne par ho.
• Website aur products “as-is” provide kiye jate hain, bina kisi warranty ke.

9. Third-Party Links

Hamari website me kabhi kabhi third-party websites ke links ho sakte hain. Unka content, privacy practices ya policies ke liye hum responsible nahi hain.

10. Termination

Hum apni discretion par user access suspend ya terminate karne ka right rakhte hain bina prior notice ke.

11. Governing Law

Ye Terms & Conditions India ke kanoon ke under governed hain.

12. Contact Information

Orca Tech Zone

Email: support@orcatechzone.com

Contact / WhatsApp: 9717037655

Address: C-0604, AIGIN ROYAL, SECTOR-1, GREATER NOIDA, Gautam Buddha Nagar, UP-201306